Careers

Recovery Analyst

Immediate Full Time

As a member of our recovery team, candidate will be responsible for processing, submitting, negotiating and settling insurance and Workers’ Compensation reimbursement requests using our regulation-based process, calling to obtain information and documentation from insurance companies and medical facilities, and maintaining relationships with examiners and payment staff. In addition, candidate will assist with other various recovery team support duties.

• Communicating with various insurance carriers, medical providers, and their respective representatives
• Processing claims in the company’s computer-based work-flow application
• Recognizing various types of insurance/medical forms, records and documents
• Generating letters, documents and other related correspondence
• Preparing for, and participating in dispute forum resolution through arbitration
• Meeting quality and time-based performance standards
• Meeting extraordinarily high standards for data and information confidentiality and security
• Providing general assistance to the recovery team, including but not limited to scanning documents, coordinating mailing of correspondence, and other general office support

Workers' Compensation Insurance and Medical Claims experience is a plus but not necessary as company is willing to train the right candidate.

• An outgoing personality
• An exceptional eye for detail
• Excellent phone, oral and written communication skills
• Outstanding persuasion and negotiation skills
• Superb analytical and problem-solving skills
• Effective organization and time management skills
• Knowledge of medical and/or claims terminology (will provide opportunity to learn)
• Knowledge of insurance and Workers’ Compensation concepts (will provide opportunity to learn)
• Very strong computer skills including Microsoft Office Suite
• Ability to effectively navigate the Internet
• Resourcefulness and the ability to locate information
• The ability to persevere in challenging situations
• Ability to strongly adhere to HIPAA security standards
• Insurance/claims/medical experience a plus

Most importantly, a successful recovery representative is a team player who is always willing to learn.

Office located in Shelton, CT., HCSG offers a range of claim review and recovery services to both health care providers and insurance companies. A small and highly respected company, we have demonstrated our value and credibility to the market we serve by providing innovative recovery solutions and infrastructure.

Hourly rate during initial 3-month probationary period based on skills and experience with a possible full-time salaried offer thereafter. Required Work Hours are from 8am to 5 pm Monday to Friday.

Please attach your resume as a Microsoft Word Document or PDF.

HCSG is willing to train, if you do not believe you possess the necessary insurance or medical experience, please describe in a cover letter or the body of the email in which you are submitting your resume explaining why you believe you would be qualified for this position and a good candidate for training.